Privacy Policy

1. Introduction

TagTreat helps businesses encourage customer sharing through rewards and social campaigns. Businesses can create campaigns, provide guidance for customer posts, verify campaign participation, and manage reward redemptions.

This Privacy Policy explains the types of information TagTreat may collect, how that information is used, and the choices available to businesses and customers who use the platform.

2. Information We Collect

Business Information

When a business creates or manages a TagTreat account or campaign, we may collect information such as:

• Business name
• Account information
• Contact information
• Campaign settings
• Reward configurations

Customer Submitted Information

When a customer chooses to participate in a campaign, we may collect information submitted as part of that participation, such as:

• Social media post links submitted for verification
• Campaign participation information
• Reward redemption information

Usage Information

We may automatically collect limited technical and usage information when someone accesses TagTreat, including:

• Website and platform usage
• Device and browser information
• Analytics and diagnostic data

3. How We Use Information

TagTreat may use collected information to:

• Provide, operate, and improve TagTreat services
• Verify customer posts submitted for campaign participation
• Track campaign activity and performance
• Process and record reward redemptions
• Respond to questions and provide customer support
• Understand usage and improve the product experience

4. Social Media Platforms

When a customer submits a content link for campaign verification, TagTreat may interact with publicly available information from third-party social platforms such as Instagram or TikTok. The availability and use of information on those platforms is also governed by the platform's own terms and privacy practices.

TagTreat does not own customer-created content. Customers remain responsible for their social media accounts, the content they create or publish, and the information they choose to make public or submit to TagTreat.

5. How We Share Information

TagTreat does not sell personal information.

We may share information only when reasonably necessary:

• To provide and operate the TagTreat service
• With service providers that help us host, maintain, analyze, or support the platform
• To comply with applicable law, legal process, or a valid government request
• To protect the rights, safety, and security of TagTreat, our users, or others

Service providers are permitted to use information only as necessary to perform services for TagTreat, subject to appropriate contractual obligations.

6. Data Security

TagTreat takes reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, platform, transmission method, or online storage system can guarantee complete security. Users should also take appropriate steps to protect their accounts, devices, and login information.

7. Your Choices and Rights

Depending on where you live and applicable law, you may have the right to request:

• Access to information associated with you
• Correction of inaccurate or incomplete information
• Deletion of your information

To make a request, contact us at support@tagtreat.com. We may need to verify your identity before completing a request, and some information may be retained when required by law or for legitimate operational purposes.

8. Cookies and Analytics

TagTreat may use cookies, similar technologies, and analytics tools to keep the service working, understand how the website and platform are used, identify technical issues, and improve the user experience.

Browser settings may allow users to limit or block certain cookies. Disabling cookies may affect the availability or operation of some features.

9. Children's Privacy

TagTreat is intended for businesses and general users and is not directed to children. We do not knowingly collect personal information from children. If we learn that information from a child has been collected, we will take reasonable steps to delete it.

10. Changes to This Policy

TagTreat may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal obligations. When we make changes, we will update the "Last updated" date at the top of this page.

11. Contact Us

Questions about privacy or this Privacy Policy?